COVID-19 ACCESS TO SERVICE UPDATE

(October 19, 2020) 

CFS (Food Bank)

• Service is by appointment ONLY
• Mondays, Wednesdays and Fridays between 9am-4pm
• To schedule contact 613-241-1573 extension 268/221 · Inquiries (for agencies) diana_javier@saobc.org
• Note: Supportive Housing providers who have residents requiring our Food Bank services, can if they are able to, make arrangements to pick up their residents' food on their behalf:

Ø Send Diana Javier an email request for food request identifying:

o Client’s first and last name

o Client DOB

o Any relevant food restriction for any specific client

Ø Email request must be submitted to Diana by Friday each preceding week for order pick up available the following week.

Ø She will send an email confirmation of food order received along with specific time on Tuesday for food pick up.

Ø This is a reminder to clients with a scheduled food pickup: Vehicles are not permitted in our parking lot. You are advised to seek parking across the street.

*Unfortunately we are unable to make deliveries at this time.

• Clothing and Household vouchers are currently unavailable until further notice.
• *** Please note that Salvation Army Thrift stores are temporarily closed.

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MoneyWise

• By appointment only.
• For inquiries, or an appointment, you may call a caseworker at 613-241-1573, ext 255 or 256.

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LEAP

• Services fully functional. No changes in services.

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Housing Response (HRT)

• HRT staff working off site and reduced house visits.

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Street Outreach

• Street Outreach fully functional, same hours.

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Shelter

• No change.

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Special Care Unit

• A few beds have been made available for quarantine until the quarantine residence opens.

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Life Skills & Stabilization Unit

• No change other than classes and group activities cancelled.

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Transitional House

• No change other than group meetings cancelled.

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Addiction Services (Anchorage Section)

• Please note that we are not accepting any new admissions until further notice.
• No outside meetings.
• Classes cancelled for Anchorage and Stabilization.

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Correctional Services

• Corrections staff working off site, email communications available.
  Intakes on hold at this time
• SUP Classes on Hold.
• CSO placements limited

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Spiritual Care Department

There will be a chaplain onsite most days for staff and clients to have one on one spiritual counselling and prayer.

• Chapel services for all groups are cancelled until further notice.

• Spiritual Care classes for all groups are cancelled until further notice.

• Spiritual Care Hospitality hour will be cancelled until further notice.

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