Community and Family Services

Our Emergency Food Bank, Clothing & Household Support operations is described below:

  • Service is by appointment ONLY
  • Operational on Mondays, Wednesdays and Fridays between 9am-4pm
  • To schedule an appointment, contact 613-241-1573 extension 268
  • Inquiries (for agencies) email  Diana_Javier@salvationarmy.ca or call at 613-241-1573 x 409
  • Food delivery options are not available
  • Client vehicles are not permitted in our parking lot. Street parking are available across the centre for any food pick-up.

The Ottawa Booth Centre's Community and Family Services program addresses the emergency needs of families and individuals in Ottawa. 

These emergency services include

- emergency food
- clothing support
- household items and
- transportation assistance.

Adventure Summer Camp: We also offer a 6-day summer camp experience for children aged 7-15 at our adventure camp in Jackson’s Point and Newport, Ontario.

Community Referrals/Advocacy: Community and agency referrals are also welcome. Please connect with Diana Javier to access our referral system at Diana.Javier@salvationarmy.ca.

Moral and Practical Support: Our Spiritual Care team is available when needed. 

Emergency Food Assistance: Our foodbank offers food items to cover emergency needs. We provide individuals and families with 2-3 days' worth of pre-bagged groceries. Visiting your local food bank must be done first before using our services. For after-hours help please see the Front Desk Supervisor. (Please note: Our emergency foodbank is currently available only by appointment at this time. Please call 613-241-1573 x268 or email OttawaBooth.CFS@salvationarmy.ca to set up an appointment to see one of our caseworkers.)  

Emergency Clothing and Housing Items: 

Emergency clothing and household supports are available in our centre. These services are intended for, but not limited to:

    • Homeless population
    • Transitioning from homelessness to independent living
    • Other family crisis that require emergency relief

Speak to our caseworkers for more details by calling us at  613-241-1573 x 268 and set up an appointment.

Emergency Transportation:

This program can assist individuals and families with out-of-town emergency transportation support when need is demonstrated and supported. This emergency support may include, but is not limited to:

       -    Verifiable immediate family funerals
       -    Verifiable guaranteed employment or treatments
       -    Emergency family crisis i.e. referral from victim services
       -    Other extenuating circumstances where emergency transportation is needed

The program is sponsored by Via Rail Canada.